Hyatt Regency Tokyo Hotel, Tokyo ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2-7-2 Nishi-Shinjuku-Ku, Tokyo, Japan, 160-0023

Hyatt Regency Tokyo is located in the vibrant Shinjuku district, known for its business, shopping, and entertainment options. This hotel is notable for its Regency Club lounge, which provides exclusive amenities and services. Guests can expect a peaceful atmosphere within the hotel, surrounded by Tokyo's towering high-rises. Its proximity to major attractions makes it a significant choice for both relaxation and exploring the city.

Location

Hyatt Regency Tokyo occupies a prime location, just 0.1 miles from Tochomae Station and 0.5 miles from Shinsen-Shinjuku Station. It operates limousine buses that connect directly to Narita and Haneda international airports. The hotel's setting provides access to local attractions, including Shinjuku Gyoen National Garden and the Tokyo Metropolitan Government Buildings. Guests benefit from the ease of access to transportation and nearby city highlights.

Rooms

The hotel offers modern air-conditioned rooms featuring large windows with views of Shinjuku. Each room is equipped with fine linens, a deluxe bathroom, wireless internet access, and high-definition flat-screen TVs. Guests can select from deluxe accommodations, including options with private concierge service and Regency Club access. Well-furnished, rooms often range from 24 to 301.5 ft², providing both comfort and functionality.

Eat & Drink

Hyatt Regency Tokyo features six on-site dining options, including Michelin-awarded French and high-end Chinese cuisine. The restaurants include Italian cuisine at Caffè, sushi at Miyako, and refined dishes at Jade Garden. Additionally, guests can enjoy traditional Japanese offerings at several eateries, creating a diverse culinary experience. Each of these dining options is designed to cater to various tastes and preferences.

Leisure & Business

The hotel amenities include a full-service spa where guests can unwind with massages and beauty treatments. A well-equipped fitness center offers the latest TECHNOGYM machines for health and recreation. Furthermore, the hotel features business facilities that are suitable for meetings and conferences, with additional services like concierge and hair salon available for guests. Indoor swimming and sauna facilities enhance the leisure offerings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Deluxe Twin Room

Max:

2 persons

33 m²

Bed options:

2 Single beds

Garden view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Center

Tokyo700 ft

Airports

Tokyo International (HND) 14.4 mi

Narita International (NRT) 45.8 mi

Train

Shinjuku Station3000 ft

Metro stations

Tochomae700 ft

Nishi-Shinjuku1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Views!

“Waking up to the breathtaking view of Mount Fuji from our room window was an unforgettable experience, adding a magical touch to our stay.” view full review

Spacious Comfort

“The bedroom was impressively spacious by Japan standards, featuring a luxurious king-sized bed that ensured a restful night's sleep.” view full review

Thoughtful Touches

“Upon our return, we were warmly surprised to find that the pullout sofa bed had been prepared for our son, along with his stuffed toy placed neatly beside the pillow.” view full review

Delicious Breakfast

“The breakfast buffet offered a wide variety of tasty dishes that were worth every penny, plus the attentive service made our dining experience truly enjoyable.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Spa & wellness center
Jacuzzi
Body scrub
Facial
Treatment room

Room features

Air conditioning
Heating
Mini-bar
Dressing area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
iHome
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

2-7-2 Nishi-Shinjuku-Ku, Tokyo, Japan, 160-0023

Map view

street view

2-7-2 Nishi-Shinjuku-Ku, Tokyo, Japan, 160-0023

City landmarks

11 Naitomachi

Cherry blossom viewing

1.5 mi

Garden

Shinjuku Gyoen National Garden

1.5 mi

Mall

Takeshita Street

1.5 mi

1 Chome-1-６ Kabukicho

Shinjuku Golden Gai Theater

5000 ft

Parks

Yoyogi Park

1.4 mi

1 Chome-2 Nishishinjuku

Omoide Yokocho nights Market

2900 ft

Museums

Samurai Museum

5000 ft

5 Chome-17-3 Shinjuku

Hanazono Shrine

1.7 mi

1-1 Yoyogikamizonocho

Meiji Jingu

1.1 mi

Museums

Meiji Jingu Shrine

1.7 mi

Tower

Tokyo Tower

3.8 mi

Mall

Opera City Tower

4600 ft

Art object

Godzilla Head

4200 ft

Museums

Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art

3900 ft

Pagoda

Tenryuji Temple

1.1 mi

Mall

Lumine 2 Shopping Mall

3900 ft

Shopping Area

Shinjuku Subnade Shopping Mall

4600 ft

3-22-7 Yoyogi Shinjuku Bunka Quint Bldg.1F

Bunka Gakuen Costume Museum

2500 ft

Church

Yodobashi Church

5200 ft

Mall

NEWoMan

4400 ft

Shin Okubo

Shin Okubo Korean Town

1.0 mi

2-17-5 Kabukicho

Inari Kio Shrine

1.1 mi

Mall

Shinjuku Southern Terrace

4500 ft

Shopping Area

Lumine Shinjuku 1

3900 ft

Nearby

Public Building

Tokyo Metropolitan Government Buildings

900 ft

1-26-2 Nishishinjuku

Shinjuku Nomura Building

1900 ft

Parks

Shinjuku Central Park

1400 ft

Japan

Tokyo Metropolitan Government Building observation room

600 ft

2 Chome-6-1 Nishishinjuku

Shinjuku Sumitomo Building

800 ft

2 Chome-11-2 Nishishinjuku

Shinjukujunisha Kumano Shrine

1900 ft

Restaurants

Hyatt Regency Tokyo Caffe

100 ft

2-7-2 Nishi-Shinjuku

Eau de Vie

1100 ft

2-7-2 Hyatt Regency Tokyo 3F

Taipei Yoichi Nishi-Shinjuku Odakyu Daiichi Seimei Bldg

600 ft

2-7-1 Odakyu Daiichi Seimei Bldg. 1F

Pizzo Rante Spacca Napoli

1200 ft

2-6-1 52F Shinjuku Sumitomo Triangle Bldg.

Good View Tokyo

600 ft

2-8-1 Tokyo Metropolitan Government Building North Observatory 45F

Koshitsu Izakaya Banya Nishi Shinjuku

1200 ft

2-6-1 49F Shinjuku Sumitomo Bldg.

Denny's Shinjuku Central Park

1000 ft

6-14-1 Shinjuku Green Tower Bldg. 2F

Banya Nishi Shinjuku Sumitomo Bldg

1100 ft

2-6-1 Shinjuku Sumitomo Bldg. 49F

Jidoriya Shinjukusumitomobldg

1100 ft

2-6-1

Starbucks Coffee Shinjuku Green Tower Building

700 ft

6-14-1

All Day Dining Jurin

1400 ft

2-2-1 2F Keio Plaza Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Clean rooms

Helpful staff

Dated rooms

Location not ideal for nightlife

7.6/10

Very good

Rooms

7.7

Location

8.3

Service

8.4

Dining

7.4

4/5 based on 4432 reviews

#2 of 18 hotels in Nishishinjuku based on Tripadvisor

Jock

United Kingdom, December 2023

7.8/10

My stay at the hotel was mixed; the rooms were decent but showed some signs of wear, and the club lounge access was a nice touch. The service was outstanding, with helpful and friendly staff offering great assistance. The location was convenient with easy access to transportation, but the dining options were a bit pricey. Overall, a good value for the money.

Rooms

7.0

The rooms were okay, with furniture showing some wear. The presence of both a tub and a stand-alone shower was convenient.

Service

9.0

The staff was polite, responsive, and very helpful, going above and beyond to assist guests with various needs.

Location

8.0

The location was convenient, with easy access to government buildings, shops, and attractions, and a free shuttle service to Shinjuku station every 20 minutes.

Dining

7.0

The dining experience was nice but a little on the pricey side. The variety of offerings was good, catering to different tastes.

Facilities

8.0

The hotel offered a range of facilities, including room service and a free shuttle bus to and from Shinjuku station.

Neil

United Kingdom, December 2023

7.4/10

The hotel is at a lower level, but the rooms are simple, yet modern unlike the old design. They are a bit worn and quite Spartan, although a decent size. The location is fantastic, just across the street from the Tokyo Metropolitan Government building and observation towers, although a bit far from the center. The dining had quite a good selection, reasonably priced, even if they did not cook eggs to order. The service was helpful, especially in assisting with ticket procurement and reservations, even though there were some oversight issues. Facilities were satisfactory.

Rooms

7.0

The rooms are simple, yet modern, unlike the old design. They are a bit worn and quite Spartan, although a decent size.

Service

8.0

The service was helpful, especially in assisting with ticket procurement and reservations, even though there were some oversight issues.

Location

8.0

The location is fantastic, just across the street from the Tokyo Metropolitan Government building and observation towers, although a bit far from the center.

Dining

7.0

The dining had quite a good selection, reasonably priced, even if they did not cook eggs to order.

Facilities

7.0

Facilities were satisfactory.

Darrell

United States of America, November 2023

8.2/10

I had a pleasant stay at the hotel. The rooms were comfortable and very clean, although they were quite basic compared to higher-tier hotels we usually stay in. The service was outstanding, with staff willing to go the extra mile for a small fee. The location was central, offering easy access to restaurants, shopping, and a beautiful park nearby. The dining options were a mixed bag, with some dishes being overpriced but others surprisingly reasonable considering Tokyo's standards.

Rooms

8.0

The Double room I stayed in was very comfortable and excellently clean.

Service

9.0

The service was very good - staff were service-oriented and willing to fulfill requests.

Location

9.0

The hotel's central location in Shinjuku provided easy access to restaurants, shopping, and a lovely park nearby.

Dining

7.0

Some dining options were overpriced, but there were reasonable choices available considering Tokyo's usual high prices.

Facilities

8.0

The hotel had a pool and fitness facilities on the top floor.

Will

United Kingdom, October 2023

8.2/10

The hotel offers exceptional dining options and a great lounge, with rooms on the top floors overlooking Mount Fuji of good size and excellent cleanliness. The service from front desk to housekeepers is so helpful and polite, genuinely interested in meeting all requests. The location features a complementary bus to Shinjuku Station and convenient access to public transport, but lacks a bit of warmth from staff. The dining experience is pricey with a limited buffet menu but offers juicy steaks. Facilities are well-appointed with attention to detail.

Rooms

8.0

The rooms on the top floors overlooking Mount Fuji were of a good size with a decent bathroom and excellent cleanliness.

Service

9.0

The service, from front desk to housekeepers, was incredibly helpful and polite, making sure all requests were met.

Location

8.0

The hotel's location, with a complementary bus to Shinjuku Station, offers easy access to public transport and attractions like Shinjuku Central Park and the Tokyo Metropolitan Government Building for stunning views.

Dining

7.0

Dining, especially in the Regency Club, can be pricey with a limited buffet menu but serves delicious juicy steaks.

Facilities

9.0

The facilities are well-appointed with great attention to detail.

Scott

United Kingdom, September 2023

8.4/10

The hotel rooms were spacious, exceptionally clean, and very well-appointed, which I really appreciated. The design was more luxurious with a contemporary touch, and the size was normal to us, though it might be considered huge by local standards. The service was very helpful and efficient, with prompt assistance in sending luggage ahead of departure. The location was very nice, especially being close to Shinjuku station and offering convenient transportation options. The dining experience had a great selection but might not be the best value for money. Overall, a comfortable stay with great service and amenities.

Rooms

9.0

The rooms were spacious, exceptionally clean, and very well-appointed.

Service

9.0

The service was very helpful and efficient, with prompt assistance provided.

Location

9.0

The location was very nice, especially being close to Shinjuku station with convenient transportation options.

Dining

7.0

The dining offered a wide selection, but the value for money may not have been the best.

Facilities

8.0

The hotel facilities were well-maintained and added to the overall comfort of the stay.

James

United States of America, August 2023

7.6/10

My stay at the hotel was quite pleasant overall. The room was spacious and clean, although the bathroom fell short of expectations. The service was mostly good, with some hiccups like the tour recommendation. The location was convenient, but a bit far from the main station. The dining options were limited, but the food quality was excellent.

Rooms

7.0

I stayed in a clean and spacious club room, which was generally neat. However, the bathroom was below the standard I would expect from such a hotel. It was a little stuffy initially, but turning down the air conditioner helped.

Service

7.0

The service was quite responsive overall, especially in handling our meal reservations at different restaurants. However, there were some issues like the mix-up with the tour company recommendation. On a positive note, they were attentive to arranging our personal effects in the bathroom.

Location

8.0

The hotel's location was convenient, being situated just outside central Shibuya and offering a nice view across the Tokyo skyline from the government building. While it was a bit far from Shinjuku station, the organized public transport made getting around easy.

Dining

8.0

Although the dining options were limited, the quality of the food was excellent. I particularly enjoyed the breakfast at 'Caffè' and the lunch at the 'Lounge', which offered a mix of western and eastern cuisines.

Facilities

The hotel facilities were satisfactory, providing everything necessary for a comfortable stay.

John

United Kingdom, June 2023

7.4/10

The hotel is conveniently situated in the Shinjuku area, offering easy access to restaurants and shopping. The rooms, although slightly smaller and dated compared to the pictures, were clean and included useful amenities like a spacious wardrobe and safe. The service was friendly overall, with a few minor mistakes. The location is central, making it a perfect base for both business and pleasure. The dining options were satisfactory, with a good variety of Western and Japanese dishes. The facilities are decent, although some areas showed signs of wear and tear.

Rooms

7.0

The rooms, while not as spacious as depicted in the images, were clean and equipped with a spacious wardrobe and a safe for valuables.

Service

7.0

The service was friendly and accommodating, although there were a few repeated mistakes.

Location

9.0

The hotel's central location in Shinjuku provides easy access to dining and shopping options, making it a great base for visitors.

Dining

8.0

The dining experience offered a good selection of Western and Japanese dishes, catering to different preferences.

Facilities

6.0

The facilities were decent, although there were noticeable signs of wear and tear in some areas.

Lou

United States of America, June 2023

7.8/10

I had a great stay at this hotel! The rooms, though a bit dated, were still very comfortable and provided a minimalist yet luxurious feel. Everything was clean and well stocked. The service was top-notch, just as you would expect in Japan, with super friendly and accommodating staff who went out of their way to assist. The location wasn't very close to bars and restaurants, but it was convenient for traveling around Tokyo. The dining experience was mostly good, especially the daily canapes, and the facilities were up to par with my expectations.

Rooms

8.0

The rooms were huge for a family of 4, a little dated but very comfortable, minimalist yet luxurious, and kept clean and well stocked.

Service

9.0

The service provided was excellent, just as expected in Japan, with super friendly, accommodating, and very quick staff who really went out of their way to assist.

Location

7.0

The hotel is among government buildings, with a 15-minute walk to the nearest train station. However, there was a convenient bus running every 20 minutes to the station and easy access to Shinjuku Station. The transfer service to the happening Shinjuku area was a bonus, and being close to both Narita and Haneda airports was very convenient.

Dining

8.0

The dining experience was as good as expected, with a great selection including Japanese and Western-style breakfast, cooked-to-order omelettes, and gyu-don dishes.

Facilities

7.0

The facilities were what I needed for a comfortable stay, but nothing extraordinary.

Clean rooms

Dated rooms

Robert

United Kingdom, May 2023

8.2/10

My stay at the hotel was a mix of pros and cons. The rooms had a bit of an old feel, especially the bathroom, but they were minimalist yet luxurious. There was a hint of smoke smell, which was a downside. The service from the staff for my family of four was incredibly friendly and helpful. The courtesy bus to Shinjuku Station was a great convenience. The location, amidst government buildings, was a 15-minute walk to the nearest train station, with a convenient bus running every 20 minutes. The dining experience offered a variety of options, from Japanese delights to custom-made omelettes, particularly great at the Regency Club level. The facilities were satisfactory, catering to all basic needs.

Rooms

8.0

The rooms had a mix of old and luxurious feel, and there was a slight smoke smell.

Service

9.0

The staff were friendly and helpful, especially for my family of four. The courtesy bus to Shinjuku Station was a great convenience.

Location

9.0

The hotel's location, amidst government buildings, was convenient with easy access to public transport and a shuttle service to Shinjuku Station every 20 minutes.

Dining

8.0

The dining experience was delightful with a wide range of options, including custom omelettes and Japanese delights.

Facilities

7.0

The facilities met basic needs and were satisfactory during my stay.